INTRODUCTION AND OVERVIEW Crystalline Health & Beauty Inc., its parent, Crystalline Health & Beauty From the Dead Sea Ltd. (together with their affiliates, collectively, “Crystalline”, “we”, “us” or “our”) a family-owned and -operated specialty cosmetics company offering two prestigious product lines of therapeutic skin care, bath, body and hair care products: our signature Dead Sea Collection, which utilizes Dead Sea minerals, salts and mud, to create a therapeutic experience, and our newest innovation in wholesome self-care: Natural Therapy, a line of Hemp and other essential oil- and extract-enriched formulas. Please note that we do not provide professional medical advice, diagnosis, or treatment, and we are not a healthcare provider. Crystalline respects the privacy of the visitors to our digital properties and the users of our products and services, and we are committed to protecting it through our compliance with this privacy policy (this “Privacy Policy”). This Privacy Policy describes how Crystalline collects, stores, uses, and safeguards your information when you use our various websites, including www.biz.deadseacollection.com (the “B2B Site”) www.deadseacollection.com, www.naturaltherapycosmetics.com, www.crystalline.co.il, www.Deadseacollection.com.ua, our Social Media (as defined below) (together with the B2B Site, collectively, the “Sites” and each, a “Site”), any mobile applications that hyperlink to this Privacy Policy (the “Apps”), and through any other websites, mobile applications, pages, features, or content owned and operated by Crystalline that direct to this Privacy Policy (collectively, including the B2B Site, the Sites and the Apps, the “Services”). By using the Services, you understand and acknowledge that collection and use of your personal information will be made in accordance with this Privacy Policy and our Terms of Use. If you do not feel comfortable with any part of this Privacy Policy or our Terms of Use, please discontinue use of the Services or engaging with Crystalline immediately. CONTENTS
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- UPDATES TO THIS PRIVACY POLICY
- INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
- HOW WE USE YOUR INFORMATION
- SHARING AND DISCLOSURE OF PERSONAL INFORMATION
- COOKIES AND OTHER TRACKING TECHNOLOGIES
- RETENTION
- COMMUNICATIONS PREFERENCES
- ACCESS, CORRECTION, AND DELETION OF YOUR PERSONAL INFORMATION
- IMPORTANT NOTICE FOR NON-U.S. RESIDENTS
- ADDITIONAL DISCLOSURES FOR DATA SUBJECTS FROM THE EEA, THE U.K. AND SWITZERLAND
- DATA SECURITY
- INTEGRATION OF THIRD-PARTY PLATFORMS AND SERVICES
- CHILDREN’S PRIVACY
- CONTACT US
- UPDATES TO THIS PRIVACY POLICY
- INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
- Account Registration: information relating to the creation of an account on one of the Sites, including the B2B Site, such as first and last name, email address, postal address, telephone number, and/or a unique individual password;
- Form Submissions: information that you provide by filling in forms that we make available. This includes when making purchases from the B2B Site or requesting information or assistance, and may include information that users of the Sites optionally provide regarding their skin or other physiological conditions, in order to receive information about our products;
- Newsletter Sign-ups: information relating to any Crystalline newsletter as may be available for registered users, including name and email address;
- Technical Support and Customer Service: information you provide when you report a problem with the Services or otherwise communicate with us by email, the Sites, by telephone, in writing or through other means, including records and copies of your correspondence;
- Promotions and Feedback: information relating to your participation in any promotion;
- Payment Information: payment card, transaction or financial account information, in the event you make a direct purchase via Crystalline;
- Job Applications: employment- and background-related information provided to us as a part of the job application process; or
- Device Permissions: information relating to your use of features of the Services that may ask you to grant us access to location information, photos, microphone, or media on your computer or mobile device.
- Information About Your Use of the Services: when you browse the Sites, our systems automatically collect information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages and URLs, platform type, pages viewed and the order of these page views, the amount of time spent on particular pages, and the date and time of your request.
- Device Information: if you access the Services through a mobile device (e.g., a smart phone or tablet), we may be able to identify the general location of your mobile device, your mobile device’s brand, model, operating system, resolution, screen size, system version, mobile network information, and your mobile device’s advertising ID.
- Performance Data: information about your preferences to make your use of the Services more productive, via the use of Cookies or similar tracking technologies. For more information, please see Section 5.
- Information from Third Parties: When you interact with the Services, including without limitation the B2B Site, hosted by Shopify, or Crystalline’s accounts on Facebook, Instagram, YouTube and any of our other social media platform accounts (collectively, our “Social Media”), we may collect the personal information that you or the platform make available to us on that page or account, including your social media account ID and/or user name associated with that social media service, your profile picture, email address, friends list or information about the people and groups you are connected to and how you interact with them, and any information you have made public in connection with that social media service.
- HOW WE USE YOUR INFORMATION
- To Provide You The Services: providing any Services or products that you request or purchase in connection with the Services;
- To Provide You with Service-Related Communications: contacting you regarding the administration of any features or functions of the Services you have registered to use, and notifying you about changes to the Services, our policies, terms, or any products or services we offer or provide though the Services;
- To Provide Customer Support or to Respond to You: providing you with notices about any account you may have and responding to your questions or other requests;
- To Send You Marketing and Promotional Emails: contacting you with newsletters, marketing or promotional materials and other information that may be of interest to you based on the Services that you already use or the offerings that you have already purchased or inquired about, unless you have opted not to receive such information;
- For Internal Research and Services Improvement: using information for internal research and development of Crystalline products and offerings, as well as accumulating and reporting aggregate, statistical information in connection with the Services user activity, including determining which features and services users like best to help us operate, enhance, and improve our products and Services;
- To Enforce Compliance with Our Agreements or Policies: keeping you secure and safe while using the Services, which requires us to process your personal information in accordance with this Privacy Policy to combat spam, malware, malicious activities, fraud, or security risks as part of our ongoing maintenance and enforcement of our security measures, and carrying out our obligations and enforcing our rights arising from any contracts entered into between you and us, including for billing and collection;
- To Maintain Legal and Regulatory Compliance: processing personal information to pay our taxes, fulfill our business obligations, for compliance with employment and recruitment laws, or as necessary to manage risk under applicable law;
- For Customization: saving your user account, registration and profile data or other personal information (so you do not have to re-enter it each time you visit or use the Services); tracking your return visits to and use of the services; tailoring your experience on the Services; and/or otherwise customizing what you see when you visit and use the Services;
- With Your Consent: for any other purpose disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the Services or other related products and/or services requested, with your permission or upon your direction;
- For Employment Purposes: processing job applications, including to communicate with you and to conduct applicant and employment-related statistical evaluation and record-keeping.
- Within Our Corporate Organization. We may share your personal information with any Crystalline subsidiaries and affiliates in order to provide you with the Services and take actions based on your request, as well as for the purpose of management and analysis.
- Service Providers. We may employ other companies and individuals to facilitate the Services, provide services on our behalf, perform service-related business activities, or assist us in analyzing how the Services are used. These service providers provide us support services such as credit card processing, payment gateways, subscription processing, website hosting, the B2B Site, customer relationship management, order fulfillment and shipping, email and postal delivery, analytics, surveys, and marketing and advertising services. The service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Corporate Transactions. We may disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about the Services users is among the assets transferred. You agree to and do hereby consent to our assignment or transfer of rights to your personal information.
- As Required by Law and to Protect Lawful Interests. We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, in response to valid requests by public authorities (e.g., a court or a government agency), or if we believe that the disclosure will help us protect the rights, property, or safety of Crystalline or our customers.
- With Your Consent. We may disclose your personal information for any purpose with your consent.
- COOKIES AND OTHER TRACKING TECHNOLOGIES
- to make the Services function properly;
- to improve the Services;
- to make login to the Services easier (such as by remembering your user ID);
- to recognize you when you return to the Services and to remember information you have already provided;
- to track your interaction with the Services;
- to collect information about your activities over time and across third party websites or other online services in order to deliver content and advertising tailored to your interests;
- and to provide a secure browsing experience during your use of the Services.
- First-Party Cookies. You can use the browser with which you are viewing the Sites to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of the Sites. Also, if you disable cookies other parts of the Sites may not work properly. You can find more information about how to change your browser cookie settings at http://www.allaboutcookies.org.
- Third-Party Cookies. Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/, or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1.Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting https://www.youronlinechoices.eu/.To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering here: https://youradchoices.com/appchoices.
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera
- Opera Mobile
- Facebook – https://www.facebook.com/settings/?tab=ads
- Google – https://www.google.com/settings/ads/anonymous
- Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Pinterest – https://help.pinterest.com/en/articles/personalized-ads-pinterest
- SteelHouse – https://steelhouse.com/opt-out/
- Quantcast – https://www.quantcast.com/opt-out/
- RETENTION
- COMMUNICATIONS PREFERENCES
- ACCESS, CORRECTION, AND DELETION OF YOUR PERSONAL INFORMATION
- IMPORTANT NOTICE FOR NON-U.S. RESIDENTS
- ADDITIONAL DISCLOSURES FOR DATA SUBJECTS IN THE EEA, THE U.K. AND SWITZERLAND
- to conclude or perform a contract with you, for example to:
- process your purchases of or requests for products and services;
- communicate with you about purchases, professional services, accounts, and programs;
- for our legitimate business purposes, including to:
- respond to your customer service inquiries and requests for information;
- maintain, improve, and analyze the Services, advertisements, and the products and services we offer;
- detect, prevent, or investigate security breaches or fraud; and
- facilitate the functionality of the Services;
- to comply with our legal obligations, for example to maintain appropriate records for internal administrative purposes and as required by applicable law; and
- on the basis of your consent, for example to send you via email and other electronic means personalized promotions and special offers or informing you about our products, offerings, events, or other promotional purposes.
- Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you.
- Request correction of the personal information that we hold about you.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party), or where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you.
- Request the transfer of your personal information to another party, when possible.
- Not be subject to automated decision-making producing legal or significant effects on an individual, which we do not engage in.
- DATA SECURITY
- INTEGRATION OF THIRD-PARTY PLATFORMS AND SERVICES
- CHILDREN’S PRIVACY
- CONTACT US